Privacy Policy

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 Effective Date: January 1, 2025
Last Updated: February 3, 2025

The Collaborative Training Company (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with applicable U.S. laws, including:

• The U.S. Privacy Act of 1974 (protecting personally identifiable information collected by federal agencies).
• The Children’s Online Privacy Protection Act (COPPA) (protecting children’s data online).
• The Gramm-Leach-Bliley Act (GLBA) (ensuring financial data protection).
• The Electronic Communications Privacy Act (ECPA) (protecting electronic communications).
• The Federal Trade Commission (FTC) Guidelines (ensuring transparency in data practices).
• LinkedIn’s Terms of Service for lead collection and marketing compliance.

1. Information We Collect

We collect personal and non-personal information through our website, lead forms, and other digital interactions, including:

• Personal Information: Name, email address, phone number, job title, company name, and any other information voluntarily provided through forms.
• Financial Information: If you engage in paid services, we may collect billing details, though all transactions are securely processed via third-party payment processors compliant with GLBA standards.
• Automatically Collected Information: IP addresses, browser type, device data, and site usage analytics through cookies or tracking technologies.
• Communication Data: Emails, messages, and inquiries submitted via our website, LinkedIn, or other platforms.

2. How We Use Your Information

We use your data to:

• Provide, manage, and improve our professional development services.
• Respond to inquiries and provide customer support.
• Process payments and transactions securely.
• Send updates, marketing materials, and service-related communications (you may opt out at any time).
• Improve website functionality and user experience.
• Comply with legal obligations and protect against fraud.

We do not sell or rent your personal data to third parties.

3. Data Protection & Compliance with the Gramm-Leach-Billey Act (GLBA)

For any financial information collected, we adhere to the GLBA Safeguards Rule, ensuring:

• Secure handling of payment data via encryption and access controls.
• Confidentiality and limited data sharing only with trusted payment processors.
• Regular cybersecurity assessments to protect sensitive financial information.

4. Children's Privacy (Compliance with COPPA)

Our website and services are intended for professionals ages 18 and older. We do not knowingly collect, use, or disclose personal information from children under 13, in compliance with COPPA. If we learn that a child’s information has been collected, we will delete it immediately.

5. Data Sharing & Third-Party Service Providers

We only share personal information with:

• Trusted third-party service providers who assist with website hosting, marketing, analytics, and payment processing. These providers must comply with industry privacy and security standards.
• Legal authorities when required by law, court order, or to comply with The U.S. Privacy Act of 1974 and other government regulations.
• Marketing and advertising partners (such as LinkedIn) in a manner that complies with their terms of service and privacy policies.

We do not sell, lease, or distribute personal data to unauthorized third parties.

6. Your Rights & Choices (U.S. Privacy Act Compliance)

Under The U.S. Privacy Act of 1974, you have the right to:

• Access & Update Your Information – Request access to the personal information we hold and correct inaccuracies.
• Opt Out of Marketing Communications – Unsubscribe from emails at any time via the “unsubscribe” link or by contacting us.
• Request Data Deletion – Ask us to delete your personal data, subject to legal and contractual obligations.

To exercise these rights, contact us at info@ctcguide.com.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. You can manage cookie settings in your browser. We do not currently respond to Do Not Track (DNT) signals due to industry-wide inconsistencies.

8. LinkedIn Lead Collection Compliance

If you provide information through LinkedIn lead forms, it will be collected and used in accordance with this Privacy Policy. We comply with LinkedIn’s terms and do not share LinkedIn-provided data with unauthorized third parties.

9. Data Security & Retention

We implement strict security measures to protect your information, including:

• Encryption of sensitive data.
• Secure access controls for personal and financial information.
• Routine security audits to prevent unauthorized access.

We retain personal information only as long as necessary to fulfill business or legal obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Email: info@ctcguide.com
Business Address: 730 Peachtree St NE, #570, Atlanta, GA, USA
Phone: (US) 1+770-615-8899